Support

Need a hand with MyNestLog? We're a small team and happy to help — reach out and a real person will get back to you.

Contact us

Email hello@mynestlog.com with your question. If it's about something in your home's record, letting us know your account email helps us find it faster. Please don't include passwords or payment details in email.

Common questions

How do I get started?

Download MyNestLog from the App Store and enter your address. We pre-build your home's record from public property data — you review and confirm what we found, then add appliances by snapping a nameplate.

How does the agent know what my home needs?

It works from your home's record — the systems, ages, and documents you confirm. The more you add, the sharper its reminders, recall checks, and quotes become. It always proposes; you approve before anything is booked.

What does it cost?

Early access is free for homeowners. There are no ads, and we never sell your data — see our Privacy Policy for the details.

How do I export or delete my data?

You can export your full record or delete everything from within the app, in one step. If you'd like help, email us and we'll take care of it. Deletion is permanent.

Which devices are supported?

MyNestLog is available for iPhone and iPad today. Web and Android are on the way — email us if you'd like to be told when they land.

Still stuck?

Write to hello@mynestlog.com and tell us what you were trying to do and what happened. Screenshots help. We'll get you sorted.